A Video Recording of this JADE Session is available for viewing by Members
Thursday, December 9, 2021
6:30 p.m. to 9:00 p.m.
Via ZOOM
Guest Coach: Joan Cass, MSW, RSW, Q.Med.
What is Trauma? What does “Trauma-Informed” mean and why is it important to ADR professionals? How does a mediator recognize a possible trauma response in the parties and in themselves – and what can they do about it?
These and other burning questions about Trauma-Informed Mediation will be answered and demonstrated in role play at the next exciting JADE session on December 9, 2021 with Joan Cass as coach.
Joan Cass is a recovering Medical Social Worker whose 30 years of experience working in hospitals has made her personally and professionally aware of the effects of Compassion Fatigue and Vicarious Trauma. In 2015, Joan made a shift in her career when she went back to school to complete the Certificate, and then Advanced Certificate, in Dispute Resolution at York University.
Joan has since become a Qualified Mediator and a Director on the Board of Directors of the Alternative Dispute Resolution Institute of Ontario (ADRIO). Most recently, she is honoured to have become President on the ADRIO Board.
Joan now leads and co-leads her workshops called “When Caring Hurts-Compassion Fatigue in Helping Professionals”, “The Trauma Informed Mediator”, and “Everything is FINE!!-And other lies we tell ourselves during a Pandemic”. She is a Trauma Counsellor for LifeWorks (formerly Morneau Shepell) and Health Canada, a Debriefing Counsellor for Trillium Gift of Life Network, and has been an Independent Complaint Facilitator on the ADRIO Roster for OACCAC. She is proud co-founder/co-leader and the “J” in JADE Mediation Practice Group.
Between her hospital work, her career-long interest and work in Disaster Behavioural Health, and experience as an Information and Referral Coordinator in Family Law Information Centres within Toronto’s Family Courts, Joan has built a strong knowledge base and wealth of experience in assisting people through crisis and loss.
Joan is a fierce believer in abundance, compassion, and chocolate as a first line intervention. She is known for her practical wisdom and warm, welcoming energy.